Customer interaction

Your website should allow your customers to enquire, subscribe, register, try out, personalise, visualise, calculate, book, respond and purchase.

YellowTail provides a host of interactive features straight 'out of the box' to help make your user experience compelling.

Calculator

A YellowTail calculator is a customisable tool that can be placed on your website for users to run their own calculations. Use this module to produce calculations for anything from loan repayments to temperature conversions.

  • Use complex formulas to create simple calculations for your customers

  • Choose from a variety of input types such as drop down boxes or numerical fields

  • Enjoy the benefits of free viral marketing by enabling users to email the results of their calculations to a specified email address

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E-commerce

Don’t let potential customers slip away – use a shopping cart system to enable users to purchase products and services direct from your website.

  • Easily set up a catalogue of your products

  • Set up a shopping cart system with either credit card or paypal payment options

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Email newsletters

Combine your website with your email marketing campaigns. Add a data capture form to your website and automatically synchronise enquiries with your email marketing lists.

  • Categorise your respondents depending on their preferences

  • Seamless integration with ReportMail our email marketing system for marketeers, ReportMail allows you to easily create and broadcast emails and report on the success of the campaigns

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Events

Promote your events with the YellowTail events module. Use the module’s calendar view for a very visual representation of upcoming and lapsed events.

  • Choose how your events are displayed; in either list or calendar form

  • Include a title, a snippet and then a link to read more for each event you list

  • Use ‘key events’ to give extra emphasis to the most important listings

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Forms, surveys and questionnaires

Forms, surveys and questionnaires are fantastic ways of gaining a better-understanding your audience. YellowTail’s form builder is a flexible tool you can use to build fully-customised forms for a number of purposes.

  • Create a form in minutes using any standard form input fields, such as drop-down lists and radio buttons

  • Choose whether the form submits to an email address or a database (with the results being downloadable via a CSV file)

  • Send your users to a ‘thank you’ page upon completion of the form

  • Choose whether you want to make the results of a survey public to users, or keep the results hidden

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Forums

Do you want your website to provide an environment for open discussion? Build communities that trade information, views and opinions on everything related to your industry.

  • Well-sourced questions can create lively discussion with up-to-the-minute views from industry leaders

  • If you're concerned about content submitted by external users you can monitor forum posts and restrict who has access to create new threads

  • With very little internal contribution your website can become an important resource for your industry where like-minded people meet to discuss

  • Relevant forums will help optimise your website content to improve your search engine rankings

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Online booking system

This module can be used for all manner of resource allocation, such as meeting rooms or IT equipment.

  • Save time and money with our automated booking system

  • Prevent double bookings or under-utilisation of resources

  • Automatically keep everyone informed of availability

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Personalisation

Our roles based approach allows you to personalise your website so it serves different content depending on your users’ profiles.

  • Improve user experience by remembering individual users’ preferences and reduce the need to duplicate information

  • Offer your users a ‘remember me’ option so that their login details and preferences are remembered on future visits

  • Create and manage many different roles

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Polls

Want to know your audience’s views on something? Adding a YellowTail poll module allows people to voice their opinions on questions you've posted.

  • Display live poll results on your website or keep results hidden

  • Use vote tracking to ensure entrants can only vote once

  • Set an automated closing date for the poll

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Registration and subscription

Do you want to restrict who has access to view pages of your website? Or create a members-only section? Delegate management responsibilities of specific pages to certain users? Use this module to have total control over who can view or edit any element of your website.

  • Use a simple checkbox system to add or remove user rights

  • Use ‘roles’ to group your users together and assign specific user rights to each role

  • Grant rights to edit or view part of a page, a page or a collection of pages

  • Use the validation process to restrict access to new users until they have been approved by an administrator

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A quick ROI

A quick ROI

YellowTail delivers a speedy return on investment. With no costly licence fee, YellowTail will make you smile no matter how demanding your budgets are! Why pay more?

Read the business case


Thames River Capital case study

Thames River Capital case study

“We're now in charge of updating our site as and when we want. We can use our precious marketing budget for adding new features, functionality and on campaigns rather than routine updates and website housekeeping."
Thames River Capital

Read more about Thames River Capital’s experiences with YellowTail CMS.